Question 1

Can I return or exhange my order?

Accepted Answer

Of course, we offer a 14 day return policy from receipt of your order. If for any reason you want to return or exchange your product just let us know and we'll be happy to help.

Question 2

What are your shipping fees?

Accepted Answer

We offer free shipping across the USA, UK and EU/EEC.

Question 3

Are your products responsibly sourced?

Accepted Answer

We source our products from a range of suppliers in the USA, UK, and Europe. Many of our products, including our range of shoes and formal wear, are all hand made by artisans in Turkey and Italy. Our US supplier of casual wear is commited to employing ethical, fair trade practices. If you have any more questions please don't hesitate to get in touch.

Question 4

I'm unsure about sizing, what should I do?"

Accepted Answer

You can consult our size charts here, (javascript:void(0))or alternatively feel free to get in touch with our customer service team and someone will get back to you as soon as possible to help you with your order.

Question 5

How long will it take to receive my order?

Accepted Answer

A large range of our items are handmade and made to order, so please bear in mind your order may take a little longer than with off the rack fashion stores. On average it takes 14 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but ranges from 4-14 days.

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